In a Nutshell: Be a Leader A leaderβs job often includes changing your peopleβs attitudes and behavior. Some suggestions to accomplish this: 1. Begin with praise and honest appreciation. 2. Call attention to peopleβs mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct orders. 5. Let the other person save face. 6. Praise the slightest improvement and praise every improvement. Be βhearty in your approbation and lavish in your praiseβ. 7. Give the other person a fine reputation to live up to. 8. Use encouragement. Make the fault seem easy to correct. 9. Make the other person happy about doing the thing you suggest.

Leave a comment