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Life is like riding a bicycle. To keep your balance you must keep moving.

Do Not Quit.

1. Don’t criticise, condemn or complain. 2. Give honest and sincere appreciation. 3. Arouse in the other person an eager want.

How to Win and Infleunce People, The Richest Man in Babylon and Think and Grow Rich are the books that have had the greatest impact on my life. They have helped me spiritually,mentally,financially and have given me the key to success.

1. The only way to get the best of an argument is to avoid it. 2. Show respect for the other person’s opinions. Never say, “You’re wrong.” 3. If you are wrong, admit it quickly and emphatically. 4. Begin in a friendly way. 5. Get the other person saying “yes, yes” immediately. 6. Let the other person do a great deal of the talking. 7. Let the other person feel that the idea is his or hers. 8. Try honesty to see things from the other person’s point of view. 9. Be sympathetic with the other person’s ideas and desires. 10. Appeal to the nobler motives. 11. Dramatise your ideas. 12. Throw down a challenge.

Be a Leader A leader’s job often includes changing your people’s attitudes and behavior. Some suggestions to accomplish this: 1. Begin with praise and honest appreciation. 2. Call attention to people’s mistakes indirectly. 3. Talk about your own mistakes before criticizing the other person. 4. Ask questions instead of giving direct orders. 5. Let the other person save face. 6. Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise”. 7. Give the other person a fine reputation to live up to. 8. Use encouragement. Make the fault seem easy to correct. 9. Make the other person happy about doing the thing you suggest.